New pack Agro chem quality assurance system strictly adhere with quality planning, and record keeping. Quality planning should ensure that all buildings, equipment, resources, skills, processes, etc. are available and up to date, in order to meet customer expectations, with the ability to change as requirements change. Important aspects of the quality system are traceability of results (archiving of raw data, electronic files, etc.) and documentation of standard operation procedures, including reference material and instrumentation
a process for ensuring customers' requirements are properly checked and clear before acceptance:
• a process for amending contracts.
• procedures to cover receipt, storage, and disposal of samples.
• systems for recording contracts and orders, and for filing.
• all analytical and physical test methods
• all product specifications
• all laboratory operating procedures
• all safety health and environmental control procedures.
Consistent systems for the maintenance of records must be in place. These should cover:
• all test results
• samples
• calibration and maintenance records
• training records
• certificates of analysis from suppliers
• customer orders.
Quality records include:
• records of management reviews and audits
• customer contracts and orders
• suppliers list
• supplier history records
• analytical and other test results
• calibration and maintenance records
• records of non-conformances or concessions issued
• customer complaints
• training records and plans
• audit records and plans.